b677 Privacy Policy

1 What Information We Collect

b677 collects the following types of information to provide you with services:

A. Information You Provide Directly

• Full name, date of birth, and gender
• Email address and contact details
• National ID card or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay account information (for payment processing)
• Bank account details (where applicable)
• Login credentials (username and encrypted password)
• Information provided during support communications

B. Automatically Collected Information

• IP address and device identity (Device ID)
• Browser type, operating system, and language settings
• Date, time, and duration of service use
• Gaming activity and betting history
• Transaction history (including deposits and withdrawals)
• Information collected through cookies and similar tracking technologies

2 Purpose of Data Collection

We use the information we collect for the following purposes:

• Account Management: To handle registration, login, and ensure account security.
• Identity Verification (KYC): To confirm a user's age and identity in line with regulatory requirements.
• Payment Processing: To complete deposits and withdrawals through bKash, Nagad, Rocket, and Upay.
• Service Improvement: To identify platform issues, develop new features, and enhance the user experience.
• Customer Support: To resolve your issues through 24/7 live chat.
• Fraud and Abuse Prevention: To detect unusual transactions and maintain platform security.
• Responsible Gaming: To monitor your gaming behaviour, identify potentially risky patterns, and provide support.
• Legal Compliance: To submit reports to regulatory authorities in accordance with applicable law.
• Communications and Notifications: To send you important information about your account, transactions, or promotions (with your consent).

3 Data Sharing and Disclosure

b677 does not sell your personal information to any third party. Information may be shared in the following limited circumstances:

A. Payment Processing Partners

The minimum necessary information is sent to the relevant payment provider to complete transactions through bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies.

B. Technology and Service Providers

Third-party service providers engaged for server hosting, data analytics, customer support software, and fraud detection are bound by strict confidentiality obligations under contract.

C. Legal Obligations

We have a legal responsibility to disclose information to authorities when required by a court order, government directive, or applicable law. In such cases, we provide only the information that is necessary.

D. Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred, but the same privacy protections will be maintained and you will be notified in advance.

4 Data Security Measures

b677 applies industry-standard technical and organisational measures to ensure the security of your personal information:

• SSL Encryption: All communications and transactions are protected by 256-bit SSL/TLS encryption.
• Password Hashing: Your password is never stored directly; industry-standard hashing algorithms are used.
• Access Controls: Only authorised staff can access data on a need-to-know basis.
• Regular Security Assessments: Regular security reviews are conducted to identify platform vulnerabilities.
• Data Backup: Secure backups of data are stored regularly.
• Two-Factor Verification: An additional verification layer is provided for account login and withdrawals.

However, complete security cannot be guaranteed when transmitting information over the internet or storing it electronically. It is your responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

5 Data Retention Period

b677 retains your personal information for as long as necessary. The following factors are considered when determining the retention period:

• The entire duration that your account remains active.
• Even after an account is closed, information may be retained for a specified period for legal, regulatory, or dispute resolution purposes.
• Records relating to financial transactions generally need to be retained for an extended period.
• Once the specified period has passed, information is securely deleted or anonymised.

6 Cookies and Tracking Technologies

Cookies and similar technologies are used on the b677 website. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure the core functionality of the platform.
• Functional Cookies: To remember your preferences (language, settings).
• Analytics Cookies: To collect usage statistics and improve the service.
• Security Cookies: To detect fraud and protect accounts.

You can block cookies by changing your browser settings, but this may limit some functionality of the platform.

7 Your Rights

You have the following rights regarding your personal information:

• Access: The right to know what information we hold about you.
• Correction: The right to correct inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances (within the limits of legal retention obligations).
• Objection to Processing: The right to object to processing of your information for specific purposes.
• Portability: The right to receive your information in a structured, common format.
• Withdrawal of Consent: Where processing is based on consent, the right to withdraw that consent at any time.
• Restriction of Processing: The right to request that processing of your information be restricted in certain circumstances.

To exercise these rights, please contact us by email. We will respond to valid requests within a reasonable time.

8 Protection of Minors

b677's services are for individuals aged 21 or older only. We do not knowingly collect any personal information from individuals under the age of 21.

Age verification is mandatory during the registration process. If we become certain that a minor has provided information, that information will be deleted immediately and the associated account will be closed. If you have any concerns regarding a child or dependent in your care, please contact us at [email protected].

9 Third-Party Sites and Services

The b677 platform may contain links to external third-party websites. Following these links will take you to those sites, which operate under their own privacy policies. b677 is not responsible for the privacy practices of these third-party sites.

Game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and others) use their own technology when running their services. The data practices of these providers are governed by their respective policies.

10 International Data Transfers

b677 primarily serves players in Bangladesh. However, to ensure the functioning of the service, some information may be stored or processed on servers located in various countries. In such cases, we ensure that the relevant service providers maintain adequate data protection standards.

11 Changes to This Policy

b677 reserves the right to amend this Privacy Policy as needed. If any significant changes are made:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent by email or posted on the platform.
• Continued use of the service after the updated policy is published will be taken as your acceptance of the changes.

We therefore recommend visiting this page regularly to stay up to date.

12 Marketing Communications

If you gave your consent during registration, we may send you emails about promotional offers, bonus updates, and new games. You have the right to opt out of these communications at any time:

• By clicking the "Unsubscribe" or "Cancel" link in any email.
• By emailing us directly at [email protected].
• By notifying our support team via live chat.

Opting out of marketing communications will not stop important notifications related to the management of your account.